Terms & Conditions

Effective Date: 2026-08-19

Key Rules Summary

  • Only players aged 18 or older are permitted to use this platform.
  • Strict policy of one account per person, household, or device.
  • Account registration names must exactly match the names on payment methods.
  • All bonuses are subject to specific wagering requirements before withdrawal.
  • Any form of bonus abuse or fraud will result in the forfeiture of funds.

1. Acceptance of Terms

By accessing and using the sity88 platform, you agree to be bound by these Terms & Conditions. These terms constitute a legal agreement between you (the user) and sity88.

We reserve the right to update these terms at any time. Your continued use of the platform after such changes are posted constitutes your acceptance of the revised terms. We encourage users to review this page periodically.

2. Eligibility

To use this platform, you must be at least 18 years of age, or the legal minimum age required by the laws applicable to Malaysia. By registering, you confirm that you have the full legal capacity to enter into this agreement.

Access to sity88 is restricted to users located in Malaysia. Access from prohibited regions is strictly forbidden.

3. Account Registration and Security

Users must provide accurate, current, and complete information during the registration process. To prevent fraud and comply with regulations, account verification (KYC) is required before any withdrawals can be processed.

Our policy strictly allows only one account per person, household, or device. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities occurring under your account.

If you suspect your account has been compromised, please contact our support team through the channels on this site immediately.

4. Deposits and Withdrawals

sity88 supports various payment categories to facilitate transactions. All deposits and withdrawals are subject to the limits and processing times displayed in your account, which may vary depending on the payment method chosen.

All payment methods used must belong to the registered account holder. We will not process transactions to or from third-party accounts. Full identity verification is mandatory before any payouts are approved.

5. Bonuses and Promotions

Every promotion offered by sity88 is subject to its own specific set of terms and conditions. For current offers, please visit our Promotions page.

Wagering Requirements: Most bonuses include a "playthrough" or wagering requirement, meaning bonus funds must be bet a certain number of times before they can be withdrawn as cash.

Bonus funds are tracked separately from cash balances. While a bonus is active, maximum bet limits apply to each round. Bonus abuse—including the use of multiple accounts to claim the same offer—is prohibited and will lead to the removal of bonuses and potential account closure.

6. Game Rules and Fair Play

All games on our platform are provided by licensed game suppliers and utilize certified Random Number Generators (RNG) to ensure fair and unpredictable outcomes.

In the event of a technical glitch or connection interruption, any round that is not completed will be voided, and the stakes will be refunded to the user's balance. Disputed rounds will be investigated based on the server logs provided by the game supplier.

7. Prohibited Activities

To maintain a fair gaming environment, the following activities are strictly prohibited:

Violation of these rules may result in immediate account suspension, forfeiture of all balances, and a permanent ban.

8. Responsible Gambling

We are committed to providing a safe gaming experience. Users can access various tools to manage their gambling, including deposit limits, session reminders, and cool-off periods.

Self-Exclusion: Users may request to be self-excluded from the platform. Please note that once a self-exclusion period is set, it cannot be cancelled early. For more details, please visit our Responsible Gaming page.

9. Intellectual Property

All content, logos, branding, and software available on this platform are the property of sity88 or its partners. Users are granted a limited license to access the site for personal, non-commercial use. Reproduction or redistribution of site content without written permission is prohibited.

10. Availability and Liability

Services are provided on an "as is" and "as available" basis. sity88 does not guarantee that the platform will be uninterrupted or error-free. Maintenance or circumstances beyond our control may cause temporary downtime.

We reserve the right to correct obvious errors in displayed odds, account balances, or payout calculations. In such cases, we will notify the affected user as soon as possible.

11. Suspension and Termination

sity88 reserves the right to suspend or terminate any account if there is a breach of these terms, suspected fraudulent activity, or for regulatory reasons. During any investigation, account withdrawals may be temporarily paused.

Upon termination, remaining balances will be handled in accordance with our internal security policies and applicable regulations.

12. Data Protection

Your privacy is important to us. The collection and processing of your personal data are governed by our Privacy Policy. We encourage you to read it to understand how your information is handled.

13. Complaints and Disputes

If you have a concern, we request that you first use our internal complaint channels. When submitting a complaint, please provide your account ID, details of the issue, and any supporting evidence.

We aim to resolve all disputes fairly and promptly. If a resolution cannot be reached internally, the matter will be handled according to our standard dispute resolution procedures.

14. Changes to These Terms

We may update these terms to reflect changes in our services or regulatory requirements. All updates are posted on this page. Please refer to the "Effective Date" at the top of the page to ensure you are reading the most current version.

15. Contact Information

If you have any questions regarding these Terms & Conditions, please reach out to our support team through the official contact channels provided on the Support page.